Shipping policy
Shipping Policy
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Rates
- Netherlands — FREE (1–3 business days)
- EU — €12.95 (5–10 business days)
- International — €19.95 (5–10 business days)
Exact shipping costs are calculated at checkout based on your delivery address.
Shipping Partners
We ship with PostNL for domestic orders and DHL/PostNL for international orders. All shipments include tracking.
Delivery Issues
If your package has not arrived within the expected delivery time, or if it arrives damaged, please contact us at support@ummahti.net with your order number.